Frequently Asked Questions about End of Lease Cleaning in Ascot
1. How long does a bond clean in Ascot typically take?
The duration of a bond clean can vary depending on the size and condition of your property. For a standard 3-bedroom home in Ascot, our exit cleaners usually take between 4-6 hours. However, for larger homes or properties requiring extra attention, it may take up to 8 hours or more. We always ensure the job is done thoroughly, regardless of how long it takes. Our team arrives fully equipped and works efficiently to minimize disruption to your moving schedule. If you have a specific time constraint, let us know in advance, and we’ll do our best to accommodate your needs while still delivering a high-quality clean.
2. What should I do to prepare for my bond clean?
To make the most of your bond clean and ensure efficiency, we recommend the following preparations:
- Remove all personal belongings and furniture. This allows our cleaners to access all areas without obstruction.
- Clear out kitchen cupboards, pantry, and refrigerator. Empty appliances make cleaning more thorough.
- Ensure easy access to all areas of the property, including outdoor spaces.
- Inform us of any specific areas of concern or stubborn stains that may require extra attention.
- Disconnect any electrical appliances you’re taking with you.
- If possible, turn off your fridge/freezer the night before for defrosting.
- Secure or remove any valuable items.
- Provide us with any specific instructions from your real estate agent regarding cleaning expectations.
These preparations allow our team to focus entirely on cleaning and ensure no areas are overlooked.
3. Do you offer carpet steam cleaning as part of your bond cleaning service?
Yes, we provide professional carpet steam cleaning as part of our comprehensive bond cleaning service. This is often a requirement for many Ascot real estate agents and property managers. Our hot water extraction method removes deep-seated dirt, stains, and odors, leaving your carpets fresh and clean. The process involves:
- Thorough vacuuming to remove loose dirt and debris.
- Pre-treatment of any visible stains or high-traffic areas.
- Hot water extraction cleaning, which injects heated water and cleaning solution deep into the carpet fibers.
- Powerful suction to remove the solution along with dirt and grime.
- A final grooming of the carpet to ensure even drying and a uniform appearance.
If your property has other flooring types, we adjust our cleaning methods accordingly, ensuring all floors are left in excellent condition.
4. What if my real estate agent isn’t satisfied with the cleaning?
At Majestic Vacate Cleaning, we stand behind our work with a 100% satisfaction guarantee. If your real estate agent or property manager isn’t completely satisfied with any aspect of our cleaning, we’ll return to the property and re-clean the areas in question at no additional cost. This guarantee is valid for 72 hours after the initial clean, giving you peace of mind during your final inspection. Here’s how it works:
- If issues are identified during the final inspection, contact us immediately with details.
- We’ll schedule a return visit as soon as possible, usually within 24-48 hours.
- Our team will focus on the specific areas highlighted by the real estate agent.
- We’ll conduct another walkthrough to ensure everything meets the required standard.
This guarantee ensures that you have the best possible chance of receiving your full bond back.
5. Are your cleaning products safe for pets and children?
Absolutely! As responsible presale cleaners, we prioritize the health and safety of all occupants, including pets and children. We use eco-friendly, non-toxic cleaning products that are tough on dirt and grime but safe for your family and the environment. These products are especially important in Ascot, where many families with young children and pets reside. Our cleaning solutions are:
- Biodegradable and environmentally friendly
- Free from harsh chemicals and fumes
- Effective in removing dirt, grime, and bacteria
- Safe for use on various surfaces without causing damage
If you have specific concerns or allergies, please let us know, and we can adjust our cleaning products accordingly. We’re always happy to provide more information about the products we use to ensure your peace of mind.