At Majestic Vacate Cleaning, we are committed to your complete satisfaction and offer a true 14-day bond back guarantee for all bond cleaning services. We understand that real estate agents may take up to 14 days to inspect your property after your lease ends. Unlike many other companies, we make sure you are fully protected during this inspection period.
If your landlord or real estate agent raises any cleaning concerns within 14 days of your lease expiry, simply email us with the details of the issue. We will arrange a return visit at no additional cost to you. Please allow us up to 48 hours to schedule the re-clean. For your convenience, we can collect keys from your property manager or real estate office, rectify the cleaning concerns, and return the keys once the job is complete.
Our process for post-cleaning concerns is as follows:
Immediate Response: Contact us as soon as you are notified of any cleaning issues.
Prompt Scheduling: We will organise a re-clean within 48 hours of your request.
Hassle-Free Service: We handle key collection and drop-off directly with your agent or real estate, so you don’t have to worry.
Targeted Re-Cleaning: Our team will address the specific areas noted by your property manager to ensure your property meets the required standards.
We take great pride in our bond cleaning quality and are confident in delivering a high level of service. That’s why we back every clean with this comprehensive satisfaction guarantee—helping you achieve a successful bond return and a truly stress-free moving experience in Baldivis.